SolarWinds Web Help Desk Multiple Vulnerabilities

Release Date: 30 Jan 2026

RISK: Medium Risk

TYPE: Clients - Productivity Products

Multiple vulnerabilities were identified in SolarWinds Web Help Desk. A remote attacker could exploit some of these vulnerabilities to trigger remote code execution, elevation of privilege and security restriction bypass on the targeted system.

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Impact

• Remote Code Execution
• Security Restriction Bypass
• Elevation of Privilege

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System / Technologies affected

• SolarWinds Web Help Desk 12.8.8 HF1 and all previous versions

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Solutions

Before installation of the software, please visit the software vendor web-site for more details.

Apply fixes issued by the vendor:

• Update to SolarWinds Web Help Desk version 12.8.8 HF1 or later

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Vulnerability Identifier

• CVE-2025-40536
• CVE-2025-40537
• CVE-2025-40551
• CVE-2025-40552
• CVE-2025-40553
• CVE-2025-40554

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Source

• SolarWinds

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Related Link

• https://www.solarwinds.com/trust-center/security-advisories/cve-2025-40536
• https://www.solarwinds.com/trust-center/security-advisories/cve-2025-40537
• https://www.solarwinds.com/trust-center/security-advisories/cve-2025-40551
• https://www.solarwinds.com/trust-center/security-advisories/cve-2025-40552
• https://www.solarwinds.com/trust-center/security-advisories/cve-2025-40553
• https://www.solarwinds.com/trust-center/security-advisories/cve-2025-40554